Drop Down Menus Not Working on Poshmark Bulk Listing Tool spreadsheet excel

Hi, the drop down menus are not working on the spreadsheet I downloaded off of Poshmark named the Bulk Listing tool. The first column named Category with drop down menus work, so I choose a category and then the next two columns with drop down menus have #NAME? instead of the drop down choices. I believe the drop down menus are broken. To note, when I do the Compatibility Checker is says Significant Loss of functionality. Also, it says under Document Access that's it's Restricted Access. I am using excel 2026 on Microsoft 365 I believe. How do I fix this? Beginner leaner 🙂