April 30, 2026•1 min read•from TechCrunch

Salesforce is crowdsourcing its AI roadmap — with customers

Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the others likely do too.

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#financial modeling with spreadsheets

#enterprise-level spreadsheet solutions

#enterprise data management

#Salesforce

#AI roadmap

#customers

#product roadmap

#crowdsourcing

#enterprise customer

#customer feedback

#problem-solving

#user needs

#customer-centric

#collaboration

#enterprise solutions

#innovation

#product development

#business strategy

#stakeholder engagement

#problem identification