Rago brothers Morristown Nj

BE AWAY FROM THIS PLACE
READ THE BAD REVIEWS BEFORE YOU SEND YOUR LUXURY HANDBAG
A LOT OF PEOPLE COMPLAINT ABOUT THEY CHANGE THE ORIGINAL PARTS LIKE ME
AND THEY SAID THEY DIDNT DO ANYTHING

I sent my Chanel handbag to this business for repair and was told on Thursday that it could not be repaired and would be shipped back the same day. After that, I had to continuously call and send emails for 5 days because they kept telling me “tomorrow” with no tracking number provided.

On Monday afternoon, I called again and Andrew answered very aggressively, raising his voice and telling me it would be sent that day. When I finally received my handbag after 5 days, I immediately noticed that all of the original hardware had been replaced with different hardware that does not match the original Chanel pieces.

I contacted the owner, Anthony, looking for a solution, but instead he raised his voice, denied everything, and refused to help. I called again later to ask if they could at least review the situation or provide a solution, and he hung up on me.

I also noticed multiple Google reviews from other customers describing similar experiences involving original parts being replaced and then denied by the business.

I strongly recommend reading the negative reviews carefully before trusting this business with luxury items.

On top of everything, the owner claims that I threatened them, which is completely false. Do not send your luxury handbag to this establishment.
Very unprofessional and very rude customer service
I have video before I sent it and after I received they keep my handbag for 5 days and returned me a handbag with a different hardware I know how I sent it they manipulated screw and sign of Chanel
I’m not the first one to have this problem if you read more reviews they have a problems similar than mine
Be away from this place and read the bad reviews before you send your luxury bag
IN THE PICTURE THAT I POSTED YOU CAN SEE IS MANIPULATED