1 min readfrom travel

Beware of Volotea Airlines

I bought tickets on Volotea for a flight in early May. In mid-April, Volotea emailed me that my flight was cancelled. I booked with another airline and didn't think about it for about 3 weeks. I checked my credit card statement and saw that Volotea had not refunded me for the flight. I went on their website and saw that they had not automatically refunded the money, so I requested a refund to my credit card. They never refunded the money, so I disputed the charge with my credit card company.

About 2 weeks ago, I called them and asked for a refund. They later sent an email saying that they had processed my refund, but as of now, I still haven't received it. They seem to be very scammy, so avoid them, if you can.

submitted by /u/Woody_L
[link] [comments]

Want to read more?

Check out the full article on the original site

View original article

Tagged with

#travel content
#Volotea Airlines
#flight cancellation
#refund
#credit card
#scam
#dispute
#tickets
#credit card company
#email communication
#money not refunded
#customer service
#website
#booking
#March
#automatic refund
#charge dispute
#flights
#travel experience
#customer complaint