The most important business meeting I had this month was sitting on the floor with our weavers asking what they actually need.

| I want to share something that changed how I think about running MaLeeMa. Last month I sat with three of our artisans at the unit. "What do you actually need from us?" I expected answers about pay, or materials, or equipment. They said: "We just want to know the work will still be there next month." That hit me harder than any investor meeting I've had. Because for us, consistency means growth metrics and revenue planning. For them, consistency means school fees paid, groceries bought, a daughter's college application submitted. It's the same word. Completely different weight. I think about it every time we take on a new order or make a decision about where to grow next. For anyone building a business with a community at the center of it how do you hold this kind of accountability without it paralyzing your decisions? [link] [comments] |
Want to read more?
Check out the full article on the original site