•1 min read•from travel
Volotea charged me for fuel
Hello everyone, I’m writing this post just a to ask you whether it’s legal or not what Volotea did to me.
I purchased a flight ticket two weeks ago for a trip from yesterday to this Sunday, and just some days prior to the departure, I received an email from Volotea asking me to pay additional fees to “unlock” the booking. I’ve been charged almost 30€ and since I had to take this flight I payed that, but I’m not sure whether this is legal or not!
What do you think? Is there a way to complain about this?
PS: Volotea really sucks, their app is one of the worst I have ever used.
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#Volotea
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#30€
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#weeks