August 17, 2026•1 min read•from InfoQ

Grab Cuts Mechanical Analytics Work From 44% to 30% with AI Agents

Grab is using AI agents to automate analytics workflows, cutting mechanical analyst work from 44% in February to 30% in June. Its approach combines agent autonomy, certified data, context management and human oversight, with self service analytics increasingly handling metric, data and SQL requests without analyst intervention.

By Leela Kumili

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Tagged with

#workflow automation

#self-service analytics

#AI Agents

#Analytics Workflows

#Mechanical Analyst

#Automation

#Self Service Analytics

#Agent Autonomy

#Certified Data

#Context Management

#Human Oversight

#Metric

#Data

#SQL

#Grab

#Workforce Reduction

#Efficiency

#Analytics

#Data Requests

#AI