•1 min read•from TechCrunch
AI agents are flooding public services with new requests

“The vast majority of cases we find are people who are entitled to claim for something, claiming for that thing,” the researcher told TechCrunch.
Want to read more?
Check out the full article on the original site
Tagged with
#AI agents
#public services
#requests
#claims
#entitlement
#researcher
#TechCrunch
#case management
#automation
#fraud detection
#digital services
#government
#efficiency
#data analysis
#policy
#citizen services
#digital transformation
#workflows
#public sector
#algorithms