KIUC Continues Repair and Restoration and Provides North Shore Update

North Shore Update: Contract crews began vegetation clearing and repairs to transmission lines that serve the north shore (i.e., all communities north of Moloaa). KIUC personnel, along with crews from Hawaiian Electric Company, are conducting damage assessments on distribution infrastructure. KIUC’s President and Chief Executive Officer, David Bissell, surveyed damage on the north shore and met with community members in Princeville and Hanalei to share a general roadmap for restoration of the roughly 5,000 accounts served by the north shore transmission line. Bissell estimated that transmission repairs could be complete by the end of next week, with distribution repairs to follow as transmission circuits are deemed safe for energization. If all goes well, the first north shore restorations could begin late next week; however, restorations will occur in phases when distribution circuits are deemed safe for energization. There is no estimate currently for full restoration of the north shore, as damage to utility infrastructure, especially along Powerline Road, is extensive. A more detailed restoration schedule for the north shore will be shared as soon as it is available. KIUC will implement daily communication with customers via the Everbridge notification system to provide updates on restoration efforts and timelines. Members on the north shore are encouraged to update their contact information so they can receive these messages via phone, text and email. To confirm your contact information, please call KIUC at 808-246-4300.